Mon–Fri 8:30am–4:30pm  ·  Sat 9am–2pm
Indooroopilly, Brisbane  /  Homes & small business IT

Computer & laptop repair in Brisbane, explained in plain English

Qualified technicians who come to you, connect remotely or fix it at our Indooroopilly workshop. We tell you what's wrong and what it will involve before we start, and most jobs are done within the hour. One flat rate of $135 an hour, with no callout, travel or booking fees.

Describe the problem and we'll tell you what it's likely to be — before you commit to anything.

Or (07) 3521 8877  ·  support@affordit.com.au

Working on a desktop computer at a customer's home
100%
Tertiary-qualified employees
90 yrs
Combined team experience
$0
Callout, travel & booking
1 hr
Minimum — told before it's up
02  Services

Our Services

Comprehensive IT support for homes and small businesses across Greater Brisbane.

A

Computer Repair

We fix computers affordably throughout the Greater Brisbane Region. Hardware failures, software issues, slow computers, virus removal — we handle it all.

  • Hardware repairs & upgrades
  • Virus & malware removal
  • Operating system issues
  • Laptop screen replacement
  • Software installation & setup
Computer repairs
B

Data Recovery

If you have lost data, we have advanced tools to help you get your memories back. Photos, documents, videos — we work hard to recover what matters most.

  • Hard drive recovery
  • SSD data recovery
  • Accidental deletion recovery
  • Formatted drive recovery
  • Photo & document recovery
Data recovery
C

WiFi & Network Solutions

Improve your home network for seamless connectivity. Say goodbye to dead zones, slow speeds, and unreliable connections.

  • WiFi setup & optimisation
  • Network troubleshooting
  • Router configuration
  • Mesh network installation
  • Home office networking
WiFi & internet help
03  Our story

Expert IT Support. Fair Prices. Built for Brisbane.

Afford IT is a new company — but the people behind it are not new to IT.

Brandon Strangman founded Afford IT in December 2024 to offer genuinely affordable, high-quality IT support for homes and small businesses across Brisbane.

The team behind it brings over 90 years of combined experience, along with the values that keep people coming back — honest advice, fair pricing, and service you can actually rely on. You're in good hands.

Get in touch
Afford IT technician repairing a laptop at a customer's kitchen table
Founded December 2024  /  Indooroopilly, Brisbane
04  Why us

Why Choose Afford IT?

We're a breath of fresh air in the IT support space.

01

Upfront, honest pricing

We charge $135 per hour, with a minimum of 1 hour per job. There is no callout fee, no travel fee and no booking fee — our technicians are employees rather than subcontractors, and we pay no franchise margin, so there is less between you and the person doing the work. We usually finish within the hour, and if we won't, you hear it from us before we continue.

02

No 'geeky' contractors

Unlike other major companies that contract out their services, all Afford IT staff are employees who work as a team to serve your interests — not those of a major corporation.

03

You can come to us

Our office is conveniently located in Indooroopilly, right next to the shopping centre. Level 2, 49 Station Road, Indooroopilly QLD 4068 (inside Cyber Guys office). Please call and make an appointment first.

05  Cheap vs affordable

Cheap isn't the same as affordable.

Cheap is the lowest number on the ad. Affordable is the lowest number on the invoice — once the problem is actually fixed.

How a cheap computer repair compares with an affordable one
What you pay for Cheap Affordable Afford IT
The price you see A low headline rate, or "from $…" $135 an hour incl. GST — the whole price, not the starting price
Before any work starts A callout, travel or booking fee $0 callout, $0 travel, $0 booking
Who turns up A subcontractor paid per job, with a franchise taking its cut An employed, tertiary-qualified technician
The diagnosis The symptom gets patched, the problem comes back, you pay for a second visit Diagnosed properly the first time, so you pay once
The clock Open-ended — you find out how long it took on the invoice Usually done within the hour, and you hear from us before we go past it
Parts Added to the bill as the job goes Quoted first, never ordered without your approval
06  Reviews

What clients say about our team

Same office, same technicians — these reviews come from our managed-IT arm, Defy IT.

4.9 Google rating for Defy IT

“Great service and very responsive. They helped us migrate to the cloud without any downtime. Professional team that really knows their stuff. Highly recommend.”

Eric Allgood Defy IT client · Google review

“Excellent support and very knowledgeable. They took the time to explain everything in plain English. Our systems have been running smoothly ever since they took over our IT.”

L. D. Defy IT client · Google review

“Defy IT has been fantastic to work with. They understand our business needs and provide reliable, affordable solutions. Very happy with their service.”

Michelle Noble Defy IT client · Google review

Had us out recently? Afford IT is building its own review history — leave us a review and help other locals find us.

08  Contact

Need Computer Help?

Just give our friendly team a call, or send us a message and we'll be glad to help resolve any tech issues you have.

1800 851 816
Head office
Level 2, 49 Station Road
Indooroopilly QLD 4068
Inside Cyber Guys office — by appointment only
Call centre
Mon – Fri: 8:30am – 4:30pm
Saturday: 9:00am – 2:00pm
Sunday: Closed
Jobs outside these hours can sometimes be arranged at our discretion — just ask when you book.

Send us a message

We'll call you back during call centre hours. In a hurry? Call 1800 851 816.

Call 1800 851 816 Mon–Fri 8:30am–4:30pm Book